In love with my new ‘Lush’ lawn Definitely the right choice! Thank you BuzzGrass!
Testimonial – BuzzGrass
Stacey
We are so pleased with our new grass and would highly recommend BuzzGrass to anyone who will listen
I just wanted to pen a little note to say a massive thank you for being so efficient and friendly. I had ordered some samples from you prior to lockdown as we were intending to re-do our lawn with artificial grass, however, lockdown happened. Fast forward to the beginning of July and most of the merchants had opened so we could source the relevant materials so it was time to order some grass. I telephoned and spoke to Sarah who was extremely helpful and friendly and I advised her of my measurements for the garden and she calculated the required amount of grass, weed membrane, glue and accessories we would need and took my card details. She advise that payment wouldn’t be taken until the grass was dispatched – which I think is marvellous service as most companies nowadays take payment well before you ever see a dispatch email.
About 7 working days later (well within the 10 days to deliver as stated on your website) our grass arrived well packaged and complete with all the accessories. We have now laid the lawn and I have to say it looks fantastic and feels lovely. It is of excellent quality and from a pricing aspect, it was well in line with online competitor retailers who were charging similar amounts but without the quality (and often long wait times – some reviewers were waiting 2 months + from online retailers).
So a big thank you to Sarah for all her help! We are so pleased with our new grass and would highly recommend Buzz Grass to anyone who will listen 🙂
Mrs Cunningham
Literally none of my questions were unanswered
I spoke with someone working from home via Facebook and they were so so helpful! Even supporting me still at 9pm, literally none of my questions were unanswered! Incredible service! Then to top it off as I’m a key worker they shared the key worker discount code! Thank you so much!
Stacey
Wonderful service and would definitely use again
Your service couldn’t have been any better. The samples arrived promptly and Beth did a fabulous job estimating the amount of grass needed. The grass arrived promptly on time as promised. Wonderful service and would definitely use again and recommend to family and friends.
Paul Bennett
Second delivery this year
Second delivery this year and extremely happy with the result. Thank you
Online Customer
Made in the UK
The lady I dealt with was very helpful, grass is excellent. I chose buzz grass as it’s made in the UK.
Online Customer
Most impressed with the delivery firm
Very pleased with the order, grass is top notch quality and was easy to lay. I was most impressed with the delivery firm, they phoned a few days before and confirmed the exact address using google earth, and it was delivered exactly when they said. Most couriers cannot find our rural address. Well done!
Online Customer
Excellent service
Really good quality product and excellent service, thank you!
Laura Hampton
5 stars
Excellent product, fantastic customer service and quick delivery 5*
Rubie Talbot
The girls in the office were a pleasure to deal with
Great product that looks fantastic, the girls in the office were a pleasure to deal with. Thoroughly recommended
Toby
The children absolutely loved it
In the summer of last year, we as a family we’re lucky enough through military charities to have our garden redesigned to meet my disabilities which I sustained in Afghanistan. We also wanted it to become a communal area where my children and family members could relax safely, this is where BuzzGrass heard my story got in touch and donated a large area of artificial grass. Once professionally laid it transformed the garden, the children absolutely loved it and for the first time in a long time I was able to smile and interact with the Family. My Wife and I were humbled that BuzzGrass had donated this to us, we can’t thank you enough and eight months on it still looks like it has just been laid. Thanks again from the Burns clan.
Jason Burns
Your service couldn’t have been any better
Your service couldn’t have been any better. The samples arrived promptly and Beth did a fabulous job estimating the amount of grass needed. The grass arrived promptly on time as promised. Wonderful service and would definitely use again and recommend to family and friends.
Paul Bennett
Really pleased with the grass
Really pleased with the grass, laid it on a patio as a play area for our grand daughter, she loves crawling around and it is so much softer than the paving stones.
Online Customer
Still good as new!
We purchased Buzz grass 3 years ago and it still looks as good as new, that’s why we have come back to you again.
Online Customer
The grass looks natural
We have been very pleased to have BuzzGrass in our reception area. The grass has proven a hit with our office staff and has been a welcome addition to our working environment. The grass looks and feels natural and proved perfect ahead of Sport Relief!
Cassy Nichols, Marketing Manager at Pure Offices Nottingham
Thank you for a great product
After purchasing our grass on special offer last February we have, at long last, managed to lay the grass. Extremely pleased with the outcome from ordering, delivery and completion. After 42 years of trying to grow grass in this area we have the garden we wanted. They say perseverance pays in the end!!!
Chris and Martin Duncton
We love our artificial grass
The reason we chose artificial grass was because we were fed up with the mud the dogs were bringing into the house during the winter months. Having two dogs and only a small garden meant that we didn’t actually have a lot of real grass left. Constantly re-seeding it every year was becoming tiresome.We decided to lay it ourselves as we were on a tight budget. This was fairly straightforward. It’s not perfect as we also had a battle against time on our hands. We had one weekend to completely transform the garden, digging bits out, installing new borders and relocating patio slabs. Laying the grass was actually the easy bit. We are really pleased with the end result.We love our artificial grass. The dogs love it too. No need to wipe their feet when they come in from the garden now on a rainy day. Thank you for a great service.
Jo Wiltshire
Muddy nightmare into a perfect show garden
Thank you for the excellent quality of your artificial grass, it’s transformed our garden from a patchy, muddy nightmare into a perfect show garden. And thank you so much to Greenway for the professional way they layed it – I can’t stop telling people about it. I have looked at a lot of artificial grass and haven’t seen anything that comes close in quality to your grass – first-class.
Alfred Bennett
FANTASTIC service
I would just like to thank everybody involved in my order for an absolutely FANTASTIC service. From the lovely lady who rang to say the order was on its way to everybody else who was involved.I cannot believe the speed and efficiency, which was very much appreciated.It is so refreshing! Huge thanks to all.
Geraldine and Stu Bell
Copes really well with the dogs
We are so pleased with the grass, it is extremely realistic and copes really well with the dogs, we have made lots of recommendations to friends and family, so lets hope you receive many more orders. Many thanks.
Debra Fox, Shardlow, Derbyshire
Even better than we all expected!
When I saw the samples sent to us in the post we liked the feel and the natural colour created by the dual tone tufts however now we have installed the artificial grass, its even better than we all expected.
Julie, Rugby
Superb guidance from your technical department
We felt we had to let all at Artificial Grass Ltd know just how happy we are with our lawn now we have your Lifestyle Lawn product installed. We undertook the installation ourselves under superb guidance from your technical department. We purchased all the adhesive for the joins and the special kiln dried silica sand from your regional distribution outlets, which again made the installation run smoothly as all materials arrived at the same time from the same source. Once we had prepared the base, using your web installation guidance page, it really was as easy as “roll it out and enjoy!”The garden looked 100% better even before we attempted the trimming to size and the final process of dressing with sand. Now 6 months on and we can safely say that we enjoy our lawn and the extra leisure time that it now brings the whole family. If dogs could speak Im sure they too would tell you how much they love the soft feel and the no more wiping of paws after that necessary wee runabout the back garden mid winter. Thanks again, If you want to bring anyone to look at our new lawn, we will be proud to show off all its benefits.
Steve, Manchester
Thank you very much
We cannot express how happy we are with the lawn and have had numerous compliments about it. Thank you very much.
Newsham family, Warrington
Reasonably priced for the quality of the grass
I would just like to say that my husband and I are very pleased with the effect your product has given to our garden. More importantly was the carpet fitter we used to lay it, very easy, who thought it was wonderful and very reasonably priced for the quality of the grass.
S Chinnock, Colchester
I laid the grass with a friend and found the installation easy and seamless
From the original telephone enquiry regarding synthetic grass, I received a comprehensive explanation of what products were available and what types were most suitable for my requirement, explaining we have two pets, a five year old boy, trees and would like to sunbath on the grass within the garden.This initial enquiry differed hugely from the unprofessional approach received from your competitors.As advised the product samples arrived swiftly and for this reason I placed my order with confidence and assurance. The grass arrived on the day agreed and as you can see from the photos attached, it’s just simply a brilliant product, I laid the grass with a friend and found the installation easy and seamless. I would recommend your company and staff to future buyers.
Matthew Ulry, Hungerford
Excellent customer service from Beth in sales and super-fast delivery
Just a note to say – how impressed I am with your service and products. From ordering the samples, excellent customer service from Beth in sales and superfast delivery.The Lifestyle Elite is just as described on your website and extremely easy to lay! We’ve started with a relatively small part of the garden – just 5m x 2m in an area that Our two four month old Irish Red Setter puppies, Bogdan and Branston use to play and as you can see from the photo attached, they have also given it the seal of approval!They absolutely love it too. I will certainly be returning for more when I’ve finished preparing the next area – and I can hardly wait! I will certainly be highly recommending your company to family and friends. Many thanks.
Diane Kozlowski, Cardiff
Just a quick line to thank you all for my recent order of grass.
The ordering process, and delivery was very good and I have already recommended your company. This biggest complement of the grass came from the dog, who, on seeing it laid immediately got his favourite toy and came out played on it.
K Ford, Warwickshire
I absolutely love it!
I wanted to send you a quick message to say – thank you for our new fake grass, I absolutely love it! it is just what I wanted. I have placed it in my enclosed yard, it looks much prettier than the concrete it is on top of, is pet friendly for my two border collie pups, the service was great, it’s a quality, made in the uk product and you’re a local (Cumbrian) company, what’s not to love!
Mrs Caroline Harnett
Very happy
We have been very happy with our artificial grass and the service we have received. Our friends and family have also been impressed by the quality and likeness to real grass – so much so that my parents are now looking to order from you too!
It looks like you want more than three samples! Give us a buzz and we’ll be delighted to talk to you about what grass you need and how we can help you out.
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