Frequently Asked Questions

Your Questions Answered

Click the questions below for answers to some of the questions we are often asked.

Artificial grass is low maintenance, helping you to save on time and money. You will have a beautiful lawn with no need to mow or water the grass, add fertiliser, and your pets won’t damage the grass.

Artificial grass is held in place using landscaping pins, nails or furniture.

Yes, your pets will love it! They tend to treat artificial grass just like normal grass except they can’t dig it up! Any droppings are easy for you to remove or wash away. If the grass will receive very heavy use from pets, as it would in a kennels, we recommend that you consider a shorter pile grass, and use disinfectant to clean it, as this will help remove smells and kill bacteria. Still not sure? Watch our video below or if you like, contact us!
Feel free to read more about how our previous customers’ dogs have enjoyed our grass.

This is not generally recommended. The best practice is to remove the grass, prep the surface and install the grass. Here’s our installation video that should explain it:

Very little indeed. You need to remove any debris which falls onto the grass. A leaf rake or garden broom will remove debris like fallen leaves, help realign the fibres and will smooth it over. As the artificial grass is permeable, rain water will run through the the backing and clean it at the same time.

Yes, it is possible. We’ve written a blog on the subject which should help. If you are unsure, please feel free to contact us.

To be on the safe side, you need to ensure your barbeque is raised above the grass and ideally placed on slabs, particularly if you are using disposable barbeques.

There are many uses for our artificial grass in UAE, including:

  • Roof gardens
  • Patios
  • Balconies
  • Walkways, both permanent and temporary
  • Caravan and tent entrances
  • Outdoor staircases
  • Swimming pool surrounds – we would generally recommend at least three feet between the pool and the artificial grass. This will minimise the risk of discoloration from the chlorine in the pool.
  • Children’s play areas at schools and nurseries
  • Pet-friendly areas, dog exercise runs, kennels
  • Conservatories
  • Garages
  • Exhibition spaces
  • Shopping centres
  • Showrooms – cars, garden centres

As long as you choose the right grass for your use (we can help you with this, just give us a call), and brush the grass every so often, flattening shouldn’t be a problem. A texturised or curled yarn in the artificial grass also helps prevent matting.

No, our grass doesn’t need an infill of any kind! The fibres are full and durable enough on their own!

You must not use fireworks on artificial grass as they can damage the grass. Any sparks that come from the fireworks may be hot, and melt the grass causing permanent damage

The advantages include saving money and time, especially on lawn maintenance, and it can also improve lifestyle and help with environmental issues.
Low maintenance – generating savings on time and up-keep costs. This applies to homeowners, the elderly for whom maintenance is not practical, second/holiday home owners and also organisations such as local councils who have to maintain roadside verges, city parks and pathways
No watering – ideal where water is scarce or in hosepipe/sprinkler ban areas.
Better for the environment – no need for pesticides and mowing.
Ideal for areas of heavy usage – no more slippery, muddy areas, no more muddy shoes or muddy dogs’ paws to have to clean up!
All-year-round green – aesthetically pleasing to the eye no matter what time of year. No more yellow patches on your lawn and no more weeds staring back at you!
Clean and hygienically safe – no degradation by pets.

It goes shiny side down. The glue is then put on the matt bit.

Yes! Our team is trained to install artificial grass in UAE, just contact us for a quote.

Very well! It is better than natural grass in many ways; dogs are unlikely to dig it up, or cause it any real damage so long as it is properly installed.

You can lay your grass onto a whole host of bases. A good, hard one would be tarmac, asphalt or concrete. It’s generally better if you are laying your grass outside that it is porous (as tarmac is).
If you wish to install on top of concrete then you need to be careful that the edges of any slabs don’t show through. You could cover the concrete with a layer of sand. Or, even better, install a rubber shockpad between the concrete and the artificial grass. Either sand or a shockpad is also needed when you overlay the join of two different materials, for example soil to concrete.
If the surface is impermeable, we advise a slight slope to help water run off. Or you can install sub-surface drainage.
Many customers of our like to lay their grass onto decking. This again, is fine, but you need to put plywood down first to give a flat surface. Otherwise after a few weeks of use, the grass will start to fit through gaps and make ridges, spoiling your beautiful space.

Yes, it does. So, you need to make sure you align the directions of any different pieces of grass when you lay it down, which is quite easy to do.

It is very easy – just like cutting a carpet. A Stanley knife is a good choice, alternatively a large pair of sharp scissors.

Laying a geotextile membrane should stop weeds growing up through your beautiful grass.

This should not be a problem. When you prepare to lay the grass, you generally just need more hardcore or sand to build up the surface.

Our artificial grass is soft and springy and provides more bounce than natural grass.

Decking will not rot underneath artificial grass, provided it is properly treated before installation. In addition, it is recommended that a treated hardboard is laid on top of the decking, to prevent any decking grooves from damaging the grass.

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