What is Klarna?
Klarna is a Swedish payment service provider that helps you buy what you want now and pay for it later. When shopping with us you can now pay the way you want with Klarna. It’s up to you whether you prefer to pay right away, pay later or pay over time.
Please remember to spend responsibly – splitting payments can encourage further spending and cause debt.
What do I do?
Fill your basket with the artificial grass and accessories of your choice and head over to checkout. As you get to payment method, checkout with Klarna and choose one of the ways to pay. Klarna will run a soft credit check to make sure you’re eligible for the payment method. This will not affect your credit file at application.
What are the benefits of using Klarna?
Klarna is interest free with no fees and offers you flexibility of paying for goods. There are three different ways to pay to suit your needs so that you can choose the methods that best fits you. Please use Klarna responsibly, splitting your payments might encourage you to spend more so be responsible when using Klarna. Any late or missed payments may be passed onto a debt collection agency.
Ways to pay
Enter your details and Klarna will take care of the rest – this transaction is instant.
Simply hit ‘Pay Later’ when you checkout. Klarna will email you reminding you to pay 30 days after shipping. Not making your payment on time could affect your ability to use Klarna in the future. Debt collection agencies are used as a last resort. You must be 18+ and a UK resident to be eligible for this credit offer.
Pay in 3
All you have to do is select ‘Pay in 3’ at the checkout and the first instalment will be taken when your order is confirmed. No interest, no hassle. To check your eligibility, Klarna will perform a soft search with a credit reference agency – this will not affect your credit score but failure to pay on time could result in debt collection agencies.
How do I know if I am eligible for Pay later or Pay in 3?
To use Pay later in 3 interest-free installments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free installments is subject to your financial circumstances. When choosing Pay later in 3 interest-free installments, our assessment will not affect your credit rating.
How can I increase my chances of being accepted for Pay later or Pay in 3 instalments?
Klarna is unique and offers Pay later in 3 interest-free installments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free installments by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay later in 3 interest-free installments before does not mean it will be offered for every order. In turn, if your application for Pay later in 3 interest-free installments is denied, it does not mean it will be denied for future orders.
What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna using Pay later in 3 interest-free installments, you’ll need to provide your mobile phone number, email address, current billing address and a debit or credit card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It’s very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.
I have been asked to go to the Klarna site. Is this correct?
You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk
Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by BuzzGrass. All transactions take place via connections secured with the latest industry standard security protocols.
Can I pay before the due date?
Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.
I still have questions regarding payment, how can I get in touch?
Visit the Klarna website for a full list of FAQs, live chat and telephone options.